Shipping & Returns

Return Policy

As a part of our money back guarantee, Healthy Height will provide full reimbursement for paid cost (up to $69.90) of one chocolate and one vanilla shake mix bag. Simply contact our customer support at info@healthy-height.com within 30 days of purchase to start the return process. We will provide a return label to send back any unopened shake mix bags. Applies to first purchase only.

 

Shipping Policy
We offer FREE Shipping on all orders shipped within the United States*. Orders ship via USPS Priority Mail and arrive within 3-7 days business days. 

 

We also ship to Canada. We offer a discounted, tiered rate that includes duties and taxes based on the number of items you order.

  • 1-2 items: $20 flat rate
  • 3-4 items: $30 flat rate
  • 5-6 items: $40 flat rate
  • 7-8 items: $55 flat rate
  • 9-10 items: $70 flat rate
  • 11+ items: please contact us for a custom quote.

Canadian shipping is through Landmark Global: https://track.landmarkglobal.com/

 

*Free shipping is only valid on orders shipping to one address.

 

Tracking Information

We will email you a tracking number when your package ships from our warehouse.

 

Some circumstances may result in delayed shipping or delivery:

  • Credit card payment issue
  • Incorrect shipping addresses
  • Orders held because items are out of stock. On infrequent occasions, we may be out of stock in your region’s warehouse. In this case your order may take longer as we await product or ship from an alternate warehouse if available. We will contact you if this happens.

 

Shipping to P.O. Boxes, APO/FPO and International Addresses
Shipping to P.O. Boxes and APO/FPO is available. Shipping to International addresses are not currently available. Our product is available under different brand names in other countries so please call or e-mail our team for more information.

Money Back Guarantee

Healthy Height will provide full reimbursement for paid cost (up to $69.90) of one chocolate and one vanilla shake mix bag. Simply contact our customer support at info@healthy-height.com within 30 days of purchase to start the return process. We will provide a return label to send back any unopened shake mix bags. Applies to first purchase only.